How corrections are handled
When a correction is verifiable, we update the page and reply to confirm. When it isn't, we explain why we're keeping the current wording. Either way you'll hear back, and we don't edit pages silently to avoid tracking changes.
If you have sent a correction before and it is still unfixed, send it again. Things get missed, and a repeat note puts the item back at the top of the queue rather than looking like something we already closed.
Every correction gets a written answer, including the ones we do not act on. That is the working standard we hold the desk to.